Customer Experience Specialist

Atomic is a venture fund that founds companies. Founded in 2012, we believe that disruptive innovation is most successfully achieved by pairing innovative ideas with business discipline, and that building those ideas into businesses is not something that can be outsourced. We are engineers and entrepreneurs who build and operate the next generation of great companies.

About the role: We’re hiring a Customer Experience Specialist that will be the front lines of connecting with our customers. Most of your time will be spent connecting with customers and helping them with their needs — either by SMS, email, or voice/zoom. You’ll be the friendly voice they’ll remember and call when something goes wrong.Â

We have a bold and ambitious mission of fixing the broken childcare system in America by making high quality child care more affordable and more accessible. As one of our first employees, you’ll be responsible for building much of what our company will become, and you’ll be directly responsible for helping shape our solution to the childcare system. We will compensate you well, invest in your development and career progression, and we’ll make sure this is one of the best work experiences.Â

If you believe you’re a good fit, please reach out!Â

The Role: We are currently looking for a superb customer-facing team member to join our small but growing team. You will be able to contribute meaningfully to a fast-growing early-stage company, and work directly with the team leadership.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Atomic is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Atomic considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Please review our CCPA policies here.

This role can be performed remotely anywhere in the United States with the exception of Colorado.


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